Accessibility Statement

Zevo Benefits, Inc. Accessibility Statement

Last reviewed: April 16, 2026
Next scheduled review: April 16, 2027

Our Commitment

Zevo Benefits, Inc. ("Zevo Benefits", "we," "us," or "our") is committed to making enrollment accessible by people with disabilities. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

Scope

This Accessibility Statement applies specifically to the employee-facing enrollment experience hosted on the Zevo Benefits platform. It does not cover our public marketing website, administrator-facing tools, carrier and vendor websites linked from the portal, or third-party services integrated into the enrollment flow.

Current Conformance Status

As of the date above, the employee enrollment portal substantially meets WCAG 2.1 Level AA, with known exceptions listed below that we are actively remediating on a phased roadmap through 2026.

The enrollment portal is designed and tested for compatibility with:

• Keyboard-only navigation (no mouse required to complete enrollment)
• Screen readers: NVDA (Windows), JAWS (Windows), and VoiceOver (macOS and iOS)
• Current versions of Chrome, Firefox, Safari, and Edge on desktop and mobile

Known Limitations

We are transparent about areas where the portal does not yet fully meet our target. We are actively working to address the following:

• Single-page navigation announcements. The portal uses single-page navigation for speed, and communicates page changes to screen readers via an ARIA live region. This approach is the community-accepted workaround for this framework but does not reach users of refreshable braille displays, who should use the human-assisted alternative path described above for time-sensitive tasks.
• Third-party embedded content. See "Content We Do Not Control" above. Accessibility of carrier-supplied documents, vendor widgets, and linked services is not controlled by Zevo Benefits and is handled via partner outreach on an ongoing basis.

A documented remediation roadmap with phased milestones is maintained internally and available to client administrators on request via the contact information below.

Content We Do Not Control

The employee enrollment portal displays content provided by third parties and configured by the licensing employer or district. Zevo Benefits controls the user experience framework and the enrollment forms; we do not control the contents of materials provided by others. Specifically, the following categories of content are not within our direct control:

• Carrier and plan documents — including PDFs, Summaries of Benefits and Coverage, certificates of coverage, and similar materials supplied by insurance carriers and benefit vendors.
• Vendor-supplied HTML, widgets, and video embedded within the enrollment flow by carriers, ancillary benefit providers, or other partners.
• Brand colors, logos, and imagery selected by the licensing employer or district through their configuration of the portal's appearance.

We work with our carrier and vendor partners to encourage accessibility of their materials and we evaluate configurable brand color selections against contrast guidance, but we cannot guarantee that all embedded or employer-configured content fully meets WCAG 2.1 Level AA. Where barriers are identified, we work to provide accessible alternatives, fallbacks, or assistance through the reporting channel below.

Shared Responsibility and Alternative Access

Accessibility of the benefits enrollment experience is a shared responsibility. Zevo Benefits is responsible for the technical accessibility of the portal itself. Our licensees — the brokers, third-party administrators, or other organizations that license the Zevo Benefits platform — and the employers they serve (including private employers, school districts, and other public-sector entities) share responsibility for ensuring that every eligible employee can complete enrollment. In some cases the licensee and the employer are the same entity; in others they are distinct.

Under Title II or Title III of the Americans with Disabilities Act as applicable, the obligation to provide a benefits program accessible to employees with disabilities sits with the entity offering the benefits — typically the employer or district — and cannot be discharged solely by selecting an accessible technology vendor.

This shared model means that, in addition to the technical work tracked in our remediation roadmap, our licensees and the employers they serve are expected to:

• Designate trained personnel — typically Human Resources or benefits-administration staff — who are prepared to assist employees with disabilities in completing enrollment through an alternative channel (phone, video conference, or in person).
• Communicate the availability of that assistance proactively to employees as part of open enrollment notices and other benefits communications, not only on request.
• Track and respond to accessibility-related requests on a timeline consistent with their own ADA compliance obligations.
• Surface barrier reports received from employees back to Zevo Benefits via accessibility@zevobenefits.com so that we can address platform-side issues and update our remediation roadmap.

This human-assisted alternative path is not a fallback or a workaround — it is a core part of meaningful ADA compliance for benefits enrollment, and it remains essential even after our portal achieves full WCAG 2.1 Level AA conformance, because some employees may still prefer or require a human interaction.

If you are an employee who is unable to complete any part of the enrollment experience, your employer or school district's Human Resources office is your first point of contact. If they are not available or you are unsure who to reach, you may also contact us at accessibility@zevobenefits.com and we will work with your licensee and employer to ensure you can complete your enrollment.

Reporting a Barrier or Requesting Assistance

We welcome feedback. If you encounter an accessibility barrier in the employee enrollment portal, or need information in an alternative format, please contact us:

• Email: accessibility@zevobenefits.com

When contacting us, please include, where possible:

• The URL or page where you encountered the barrier
• A description of the problem
• The assistive technology and browser you were using
• Your preferred contact method for a response

We aim to acknowledge accessibility reports within two (2) business days and to provide a substantive response or resolution plan within ten (10) business days.

Our Design Approach

The Zevo Benefits enrollment portal is built using progressive enhancement with modality-aware design. In practical terms, this means:

• The base experience every user receives is built on native browser controls — standard form inputs, selects, buttons, and links — which are fully supported by every major screen reader and assistive technology without additional effort.
• This approach is consistent with WCAG 2.1 guidance, with the U.S. Web Design System's progressive-enhancement philosophy, and with industry accessibility patterns such as those advocated by the WAI-ARIA Authoring Practices.

Visual polish for users who do not rely on assistive technology is not, in our view, in conflict with accessibility — as long as the accessible experience is the default and is never degraded. We believe this balance is the right one for a benefits enrollment product that must serve a wide range of users across many employers and districts.

Our Approach to Compliance

This Accessibility Statement and our accompanying remediation roadmap reflect a documented, good-faith effort toward meaningful accessibility under the Americans with Disabilities Act, including Title II obligations applicable to our public-sector clients. Our approach also aligns with the standards upheld under state laws including Colorado HB21-1110 and similar frameworks.

Changes to This Accessibility Statement

Zevo Benefits reviews this Accessibility Statement at least annually, and updates it whenever significant changes are made to the employee enrollment portal or to our remediation roadmap. Laws, regulations, and industry standards evolve, which may make updates necessary. We encourage you to review this page periodically to stay informed.

Revision History

Effective: April 16, 2026

• Initial publication of the Zevo Benefits Accessibility Statement for the employee enrollment portal.