Introduction
Zevo Benefits, Inc. (“Zevo Benefits”, "we," "us," or "our") is committed to protecting the privacy and security of personal information entrusted to us when using our benefits administration platform ("the Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard the information collected from users, including employers, employees, administrators, and other stakeholders (collectively, "Users") who access and use our Platform and related services (collectively, the "Services"). This Privacy Policy is part of the Terms of Use between you and Zevo Benefits.
By accessing or using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
Scope and Applicability
This Privacy Policy does not apply to the practices of companies that Zevo Benefits does not own or control or to individuals that Zevo Benefits does not employ or manage. This policy only covers information collected through Zevo Benefits’ own Services and does not extend to third- party websites, services, or API integrations unless explicitly stated.
Changes to This Privacy Policy
Zevo Benefits may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or Zevo Benefits may make changes to our services or business. Zevo Benefits will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If Zevo Benefits makes changes that materially alter your privacy rights, we will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should cease interacting with the Services. Contact support@zevobenefits.com if you wish to request the removal of data.
Information We Collect
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Personal Information
“Personal Information” refers to data that can uniquely identify or contact an individual, including but not limited to:- Contact Information: First and last name, email address, phone number, and company details.
- Account Information: Username and password.
- Employment Information: Job title, employer details, benefits eligibility, and similar data when provided.
- Benefits Data: Enrollment data, benefits elections, and any related personal information required for benefits administration.
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Traffic Data
We may collect non-identifiable information through cookies, web beacons, and similar technologies, including:- IP addresses
- Browser types and versions
- Device type and operating system
- Page views, click paths, and other usage patterns
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Online Forms and Direct Submissions
When you fill out one of our online forms, we collect information you provide, such as:- Form Details: Name, email address, company name, location, reason for inquiry, and other details you choose to submit.
How We Use Your Information
We use your personal information to:- Facilitate benefits administration and related services for your employer.
- Manage your account and customize your experience on the Services.
- Communicate with you regarding updates, changes to your benefits, and relevant administrative information.
- Analyze traffic data to improve the functionality and security of the Services.
Information Sharing and Disclosure
Zevo Benefits may share your personal information in the following circumstances:- With Your Employer or Benefits Providers: We may share data necessary for benefits administration with your employer, insurance companies, and other benefits providers.
- With Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to use your data only for the purpose of delivering services to Zevo Benefits.
- With Affiliates and Business Partners: Where necessary for business purposes, we may share your personal information with affiliated companies or business partners.
- For Legal Compliance and Protection: We may disclose your personal information to comply with legal obligations, protect the security and integrity of the Services, or in response to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, sale, or other change in ownership, your data may be transferred to the new entity, subject to this Privacy Policy.
Your Choices and Data Subject Rights
You have rights regarding your personal information, which include:- Access and Rectification: You may request access to the personal data we hold about you and update any inaccuracies.
- Data Portability: If applicable, you may request a copy of your data in a structured, machine-readable format.
- Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
- Restriction of Processing: You may ask us to limit how we process your personal data under certain circumstances
Third-Party Sites and Services
Our Platform may contain links to other websites not controlled by Zevo Benefits. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Security
We take the security of your information seriously and use commercially reasonable safeguards to protect your data from loss, misuse, unauthorized access, or disclosure. These safeguards include:- Encryption: Sensitive data is encrypted both in transit and at rest.
- Access Control: Only authorized personnel have access to personal information.
- Regular Security Audits: We conduct both internal and third-party audits of our security systems and procedures.
Children Under 13
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from such children. If you believe we may have inadvertently collected personal information from a child under 13, please contact us immediately.
California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These include:- Right to Know: The categories of personal information we collect and how it is used.
- Right to Delete: The right to request deletion of personal information we have collected.
- Right to Opt-Out: The right to opt out of the sale of personal information (Note: We do not sell your data).
Notice to Individuals Outside the United States
Zevo Benefits is based in the United States, and all personal information we collect is processed and stored in the United States. If you access the Services from outside the United States, you consent to the transfer of your data to the United States. We protect your information according to this Privacy Policy, regardless of where it is processed.
Contact Information
If you have any questions or comments about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at: support@zevobenefits.comRevision History
Effective: 10/31/2024- The scope has been made more specific to our product offerings, rather than the vague language of "Sites". The domain we use in our services is zevobenefits.com, which encompasses the benefits administration platform.
- The types of data we collect are specified more accurately, relating to the necessary information required to administer benefits and improve our platform experience.
- We've added additional detail regarding security measures, and stricter language around how information will be shared.
- We've added stronger policies protecting user rights.